Terms and Conditions
Gimar Ventures Limited
Goodhope Mall, 1st Floor, River Road, Nairobi
📞 0710412113
🌐 gimar.co.ke
📧 Sales@gimar.co.ke
Last Updated: 18 February 2026
1. Introduction
These Terms and Conditions govern all sales, purchases, and transactions made with Gimar Ventures Limited (“Company”, “We”, “Us”, or “Our”).
By purchasing products from us, you agree to be bound by these terms.
2. Products
We supply tools, machinery, equipment, and related accessories.
- All products are subject to availability
- We reserve the right to discontinue or modify products without prior notice
- Product images and descriptions are for guidance only and may slightly vary from actual items
3. Pricing
- All prices are quoted in Kenya Shillings (KES) unless stated otherwise
- Prices may change without prior notice
- Pricing errors are subject to correction
- Delivery charges (if applicable) are separate unless agreed otherwise
4. Orders & Payments
- Orders are confirmed only upon full payment or agreed deposit
- We accept cash, M-Pesa, bank transfers, and other approved payment methods
- Special orders may require a deposit before procurement
- Goods remain the property of Gimar Ventures Limited until full payment is received
5. Delivery & Collection
- Customers may collect goods from our store at Goodhope Mall, 1st Floor, River Road, Nairobi
- Delivery services may be arranged at an additional cost
- Delivery timelines are estimates and may vary due to unforeseen circumstances
- Customers are required to inspect goods upon delivery or collection
6. Returns & Exchanges
Returns are accepted under the following conditions:
- Product is unused and in original packaging
- Return is made within 7 days of purchase
- Proof of purchase (receipt/invoice) is provided
We do not accept returns for:
- Used machinery or tools
- Electrical items once installed or used
- Special order items
Refunds, where applicable, will be processed within a reasonable timeframe.
7. Warranty
- Products are covered by manufacturer warranty where applicable
- Warranty does not cover misuse, improper installation, negligence, or normal wear and tear
- Customers are responsible for following manufacturer usage instructions
For warranty claims, contact us:
📞 0710412113
📧 Sales@gimar.co.ke
8. Liability
Gimar Ventures Limited shall not be liable for indirect, incidental, or consequential damages arising from product use.
Customers assume full responsibility for proper use and safe handling of tools and machinery.
Professional installation is recommended for technical equipment.
9. Cancellations
- Orders may be cancelled before dispatch
- Special or custom orders cannot be cancelled once processed
- Cancellation fees may apply
10. Privacy
Customer information collected during transactions is used strictly for:
- Order processing
- Communication
- Business records
We do not share customer data with third parties except where required by law.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Kenya.
Any disputes shall be handled within Kenyan jurisdiction.
12. Contact Information
For inquiries, complaints, or clarifications:
Gimar Ventures Limited
Goodhope Mall, 1st Floor, River Road, Nairobi
📞 0710412113
🌐 gimar.co.ke
📧 Sales@gimar.co.ke
